PSG Family Terms & Privacy Policy

This page explains what Plan.Set.Goal (“PSG”) does with your child's information when you add them to your family, and how we handle their online safety. Written in plain English. If you'd rather ask a person, email us and we'll answer directly.

The short version

Under 13:You (the parent) manage everything. Your child doesn't sign in. Their profile stays private — recruiters, search engines, and the public can't see it.
Age 13–15: Your child can have their own login if you consent. Their recruiting profile stays private by default. You can make it publicly discoverable to college coaches only by explicitly opting in.
Age 16+:Your child can manage their own recruiting visibility. You can still supervise, but you aren't required to.
You can revoke a child's login access, delete their profile, or make their recruiting profile private again at any time, no questions asked.

What data we collect on your child

When you add your child on the family page, we ask for the basics coaches and colleges care about:

Identity: First and last name, date of birth, graduation year, school
Contact: Phone and address (optional). Only used for tenant-scoped features like session reminders; never sold or shared with unrelated parties.
Athletic: Height, weight, sport, position, personal records, workout logs, game film they choose to upload
Login (only if you provision one): Their email address so they can sign in

We do not collect: social security numbers, government IDs, credit card info from kids, precise location, biometrics, or anything not directly related to training and recruiting.

How your child can (and can't) use PSG

Under 13

PSG's add-a-family flow does not give kids under 13 their own login. Federal law (COPPA) requires a stricter parental-consent process than a checkbox for that age, and we haven't built that infrastructure yet.

If your under-13 child is on a school team using PSG, their coach can enroll them via the team's join code — that enrollment path is COPPA-compliant because the school stands in as the authorizing party. Ask their coach for the code.

You (the parent) can still add their profile from your account and use every feature on their behalf: logging workouts, tracking PRs, uploading game film, viewing team assignments. You switch between your athletes on the top nav.

Age 13 and up

With your explicit consent, we can create a Plan.Set.Goal login for your child. When they sign in:

They see: their own athlete profile, their workouts, films they uploaded, team assignments from their coaches, and their own recruiting profile.
They cannot see:your gym-owner admin, your other family members' profiles, any staff-level surface, or anyone else's data at any tenant.
They cannot message strangers. PSG has no direct-message feature between users, no public feed, no comment sections. The only messaging surface is one-way coach-to-parents team broadcasts.
Their recruiting profile stays privateby default (13–15). You (or they at 16+) can flip it public when they're ready to be discovered by college recruiters. Even after being made public, we tell search engines not to index profiles under age 16 so a one-time change doesn't stick around in Google's cache for years.

What you consent to

When you check the parental consent box on the family add page, you're telling us all of these things:

You are the parent or legal guardian of the child whose profile you're creating
You agree that PSG can create a login for your child using the email address you provided
You agree that PSG can collect and store the athletic and personal information listed above, for the purpose of running the app
You've read and understand this page

We save a timestamp of when you consented, along with the exact version of this policy that was live at the time (currently 2026-07-family-v2). If we ever change the substance of what you're agreeing to, we bump the version and ask you to consent again.

How you stay in control

Even after your child has their own login, you're listed as their supervisor. From your family page you can:

See a summary of what they've been doing on PSG
Toggle their recruiting profile between private and publicly discoverable
Revoke their login access (their profile stays intact)
Close their profile and account (see the closure timeline below)
Transfer profile ownership to them fully when they turn 18

What happens when you close their account

When you close your child's account, nothing on the platform is gone the day you ask — you have time to change your mind.

Under 13

Their account goes inactive immediately. On day 30, we hard-delete everything, including their training data. Nothing is kept, with or without a name attached. Under-13 accounts get this stricter path per COPPA.

Age 13 and up

Their account goes inactive immediately and stays that way for 180 days. If you change your mind during that window, reach out and we'll restore it in full.

On day 180, we permanently delete anything that could identify them — name, email, date of birth, photos, uploaded film. The training data itself (workouts, PRs, measurables) stays in our database but with no name attached, so it can help build benchmarks for other athletes at the same sport and position without ever being traced back to your child. We only include these no-name records in a benchmark when at least 100 similar athletes are contributing, so no rare combination of stats can point back to anyone.

Full details are on our Your Data. Your Choice. page.

Automated enforcement of this schedule ships Q3 2026 alongside a self-serve close button. Until then, we handle each account closure by hand on this same schedule.

How to revoke or delete

Go to /family and pick the child. You'll see options to make their profile private, revoke their login, or close their account.

If you get stuck or want a human to help, reach out to us and we'll handle it directly.

Legal footing (the boring but important part)

COPPA (US):For children under 13, we rely on the “school authorization” carve-out (team join code enrollment) or we don't give them a login at all.
GDPR (EU/UK):For children under 16, the same principles apply. If you're in the EU or UK and the age of consent in your country is different, contact us and we'll adjust our defaults for your family.
Data selling / advertising:We do not sell your child's data. We do not advertise to your child. We do not share their data with any party other than the coaches and organizations they're explicitly enrolled with (their team, their gym, the colleges they choose to send their recruiting profile to).
Beta caveat: Plan.Set.Goal is currently in a private beta. This page is our best-faith explanation of how we handle youth data, but it is not a substitute for a lawyer-drafted Terms of Service. A formal Terms of Service and Privacy Policy will be published before public launch.

Questions

Email us. A real person will read it.